Frequently Asked Questions

How can we help you? We look forward to serving you and exceeding your expectations in everything we do.

Will you work with me if my business is high risk?

Yes. We specialize in high risk businesses and have a variety of payment processing solutions for just about any industry. If you don’t see your industry listed on our site, give us a call!

What is a POS?

POS stands for point-of-sale, which is the time and place a particular transaction occurs. A point-of-sale system is a combo of hardware and software that allows a business to manage operations, inventory, transactions, and more.

How do I transfer my data?

Once your account is activated, it will be easy to import all your information, from customers to products, into your account.

Can I use my current domain name?

Yes. If you have one you’d like to use, we can help you set it up with your new processing system. If you need one, we can help you with that as well.

How secure is my data?

Keeping your data safe and secure is our number one priority. Along with being PCI compliant, our risk and fraud protection system is working 24/7 to prevent fraud and data breaches.

What does PCI compliant mean?

Payment Card Industry (PCI) standards are globally recognized payment account security measures with which all businesses must comply. Being PCI compliant means everything possible is being done to meet the highest security standards. Any business that accepts electronic payments of any kind must meet these standards.

What is a virtual terminal?

A virtual terminal allows merchants to accept electronic payments such as credit and debit cards and electronic checks over the phone or online.

What is a chargeback?

A chargeback occurs when a customer disputes a transaction and are managed by the actual credit card companies. Our system is always on the lookout for chargebacks and if one occurs, you’ll be immediately notified and provided with the data and documentation you’ll need to assess the situation and argue your side of the dispute if necessary.

How do I get started?

Give our team a call at 248-220-4624 – we’d love to work with you!